Terms and Conditions



GeneralPaws’ service (the “GeneralPaws Service”) is located and operated by PBUK PET SUPPLIES PTE LTD with our headquarters at 8 EU TONG SEN St. #16-82 The Central Singapore 059818 and its subsidiaries (collectively, “GeneralPaws”). The GeneralPaws Service provides sellers with the ability to sell pet products and buyers with the ability to find high-quality, unique products.

We offer the GeneralPaws Service subject to the following Terms of Service, specifically including GeneralPaws’ Privacy Policy. If you do not agree to these Terms of Service, you are not authorized to use the GeneralPaws Service. To note, these Terms of Service apply to all of our products and services. If we include some additional terms for tools you can download from the Service or other services, those provisions are incorporated into these Terms of Service. Information You Provide: Certain features of the GeneralPaws Service require registration. If you choose to register, you agree to provide and maintain accurate, current, and complete information about yourself. Registration data and personal information about you are governed by our Privacy Policy.

GeneralPaws reserves the right to terminate accounts and/or listings that are inactive for three (3) months or more.

Promotions: Any contests, sweepstakes, surveys, games or similar promotions (collectively, “Promotions”) made available through the GeneralPaws Service may be governed by specific rules that are in addition to these Terms of Service. By participating in any Promotion, you will become subject to those rules. To the extent that the terms and conditions of the Promotion rules conflict with these Terms of Service, the terms and conditions of the Promotion will control.

GeneralPaws has no responsibility or liability for the deletion or failure to store any content or information provided by you.

For design elements provided by you, you represent and warrant that you own or are the licensee of all trademark rights, copyrights, rights of publicity, and other intellectual property or other proprietary rights necessary to create, including any rights relating to the name, description, images, text or URL used.

GeneralPaws, in its sole discretion, may make promotional offers with different features and different pricing to any of GeneralPaws’ sellers. These promotional offers, unless made to you, will not apply to you or these Terms. For example, GeneralPaws may offer different product types or revenue share rates available to sellers who achieve a certain level of sales.

Quality of Promotions: All of your advertisements or promotional descriptions, including content that is uploaded to the GeneralPaws Service, must be accurate and correct and must not include any content concerning non-GeneralPaws activities, events, products, services or promotions.

Proceeds: The calculation of Revenue shall be as follows: 20% of total sales amount. This revenue share can be modified for better-performing sellers. Handling Disputes and Chargebacks: GeneralPaws will be handling all possible disputes and chargebacks. In case of orders with fraud or chargebacks revenue share will be reversed and you will be deducted the amount if you are already paid for that dale.

SETTLEMENT. COMPANY shall remit via an Electronic Funds Transfer, Wise (formerly transferwise) or Paypal for the calculation of Revenue payment to you for the previous month on or before 30 days following the end of the previous month.

ATTORNEY FEES. If any action at law or in equity is necessary to enforce or interpret the rights arising out of or relating to this Agreement, the prevailing party shall be entitled to recover reasonable attorney’s fees, costs, and necessary disbursements in addition to any other relief to which it may be entitled.

ENFORCEABILITY. If any provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. Should any of the obligations of this Agreement be found illegal or unenforceable as being too broad with respect to the duration, scope, or subject matter thereof, such obligations shall be deemed and construed to be reduced to the maximum duration, scope, or subject matter allowable by law. This Agreement is not intended, nor does it, cause to create a partnership or joint venture between the COMPANY and CLIENT. Outside of the net revenue calculations, each party is responsible for its own operating costs and expenses.

DISSOLUTION. If the parties dissolve the Agreement, there shall be no continued distribution without written consent signed by each party. Any sales by COMPANY will end immediately upon cancellation. Notwithstanding the foregoing, COMPANY will account and pay for any merchandise sold during the thirty (30) days prior to cancellation and after notice of same is received.

GOVERNING LAW. This Agreement shall be governed by Singapore laws. Any proceedings arising from this agreement shall be within the jurisdiction of Singapore.